Provider Search
Learn the ins and outs of including the Provider Search feature in ALEX Benefits Counselor and ALEX Go.
How do I find the UUIDs I need for Provider Search?
You can find the list of UUIDs attached below. Search for your plans' network name and find the corresponding UUID. Need a bit more help determining t...
Configuring Provider Search in ALEX Builder
We use a UUID (a type of code) to connect ALEX to Ribbon Health's plan network data. Specific networks are assigned a unique UUID. You enter that UUID...
In-network providers aren't showing up in Provider Search.What's the deal?
There maybe situations when a user is unable to find a particular doctor listed as in-network. This is likely a result of the lag that can occur betwe...
What is Provider Search?
Provider Search is an ALEX feature that allows users to search names of specific doctors/providers and see if they are considered in-network under the...